The Best Business Phone Systems in Franklin County, OH

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Business Phone Systems in Franklin County

Robust, Scalable Business Phone Systems in Franklin County, OH

As telecom technology continues to evolve, deciding which business phone system in Columbus are best for your office is an ongoing challenge for IT departments. Whether you need a large corporate integration or a small business telephone system in Columbus, Aptera helps you integrate them seamlessly into your myriad of systems and workflow. Starting with a basic understanding of PBX, VoIP systems and other available options will help you make a decision that meets the ever changing telecommunication needs of your business.

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Selecting VoIP Business Phone Systems in Columbus, Dublin and Westerville

VoIP (Voice over Internet Protocol) phone systems that transmit, forward and route phone calls over the Internet have changed telephony forever. Aptera partners walk you through every step setting up your VoIp phone system in Columbus, Dublin, Westerville and Grove City from choosing features, installation and training. These cloud bases virtual PBX systems in Columbus are often the first choice for new and small businesses because of flexibility in features, increased reliability, and lower setup costs.

Cloud Based VoIP/Virtual PBX Systems

Cloud based VoIP or virtual PBX (private branch exchange) business phone systems are hosted on a secure, shared, off-site data center. This allows non-tech employees to set up and use the virtual software platform to make or receive phone calls in the office, at remote locations, and even at home. Virtual PBX technology means less IT troubleshooting on the user side, a multitude of available features, and no requirements to spend money on hardware installations or upgrades. You buy the business phones, pay for monthly service, add SIP Trunks as necessary, that's it. The knock against full VoIP systems in Columbus, Dublin and Westerville has been reliability because if there is a localized Internet outage you temporarily lose all service.

Locally Hosted PBX

Locally hosted, or premise based traditional PBX is installed, managed, and maintained at the business site—usually in a server closet with other hardware. While the functions are very similar to cloud based systems, it should be noted that all features are provided by the installed equipment at your location. You get more control with a PBX system installation in Columbus, Dublin, Westerville and Grove City but upgrades can be costly as new equipment must be purchased, installed, and configured by someone on your staff. Run through traditional copper wiring and switches to handle transfers, extensions, and directories, they offer maximum reliability. VoIP systems are gaining in dependability as technology continues to advance. The tide is turning against traditional PBX networked office phone systems in Franklin County as the expense to set up and maintain the infrastructure is too great and cloud based options for SIP trunking with a web interface are increasingly reliable.

The Big Picture

It can be easy to lose sight of the ultimate goal when reviewing features, weighing the requests of internal departments, and looking at up-time charts. Your head may start to spin as you evaluate business phones from Panasonic, Nortel, NEC and dozens of other brands. Just keep in mind that reliable service, valuable features, and an affordable plan are important and one size does not fit all:

Small Business Phone Systems in Columbus (5 to 100 Users)

Medium and small businesses are best using either land line phone systems or cloud based VoIP services. Landlines offer the basic features such as voicemail, caller ID, and even call transfer without adding hardware to older systems. As you grow and need advanced features such as an auto-attendant you may want to make the jump to cloud based VoIP services.

Large Corporate Systems (Over 100 Users)

Larger businesses with an on-staff IT department can consider a locally hosted PBX system, as they already have the personnel in place to set up and maintain the system. Only with this economy of scale can businesses justify the investment in both equipment and manpower.

High Volume Call Center Telephone Systems

A VoIP system with virtual PBX is typically the best option for call centers fielding over 500 calls per day. Features available with a virtual PBX system such as call distribution, hierarchy routing, overflow queues, and real-time monitoring allow the call center to run smoothly.

Multi-Location Phone Systems in Franklin County, OH

Cloud based VoIP can handle your multi-location business with ease and allows you to use one interface to manage and control your call details. If you have locations 5 locations across Columbus, Dublin, Westerville, Grove City and Reynoldsburg, a business phone system that isn't reliant on IT staff in Columbus makes the most sense. No centralized IT department needed and your security department can still monitor all data remotely.

Phone Systems For Remote & Mobile Workforce

Utilize a VoIP system for remote workers with complete virtual office functionality. Employees can integrate existing mobile phones to take or transfer calls in a remote location and change routing on the fly.

Overwhelming Feature Options

When IT managers are trying to upgrade their office phone system in Columbus, Dublin and Westerville it is easy for 'feature bloat' to grind the process to a halt. There are an immense number of valuable features to choose from but your primary decision maker for telephone systems must be able to decide which feature are necessary, which add some value, and which are just useless bells and whistles.

Meeting Minimum Requirements For Connectivity

Modern high tech office communications systems that combine faxes, video conferencing, data flow management, landlines and cell phones are data intensive . If your building is still wired with old copper wire you will need to upgrade to a fiber optic line to meet these demands. Corporate sized telecommunication systems need WAN (wide area network) for higher speed connectivity between multiple office over large distances. Requirements include at least a T1 line at each location and CAT 5 (category 5 twisted pair) connections for up to 1000 MHz. Fiber optic networks can connect directly into your business phone system in Columbus circumventing the need for traditional landlines in new buildings. For very large offices with high data demands where a T1 might not cut it you may need a stronger connection to the internet backbone with OC48 (Optical Carrier Level) up to 2.5 Gigabits/second or OC192 up to 10 Gigabits/second.

Beyond the Features

System Training

Find out how much training is offered by the Franklin County telecommunications contractor? Also find the average time it takes to set each employee up.

Tech Support

If your phones ever go down you need a tech support team with a quick response time. Ask how technical issues are handled and prioritized and what average response times for problems such as noise on the line or non-working extensions.

Reliability

For most companies, when their telephone system crashes they start losing money immediately. Ask for documented up-time averages for other business similar in size to your own prior to deciding. If they cannot guarantee near 100% up-time then find another system.

Keep Costs in Check

What will a phone system cost in Columbus for my sized business? This is a major factor when ultimately selecting a system but quick, cookie cutter pricing rarely reflects the final price you pay. Considering upfront installation and equipment costs versus lifetime costs when comparing bids is critical but not always easy. Does money need to be spent on wiring and infrastructure? Are there software setup fees? Who owns the phones? Most Franklin County telephone system prices are highly custom and contractors swap similar telecom jargon so make sure everything is clear and itemized on every bid.

Scalability

To make sure you can handle future growth - both employee count and data flow - keep platform scalability in mind during the discovery phase. Your telephone system must accommodate new technology such as video conferencing, live chat customer service functions and anything else your operations department throws at you. Also what happens if you need to downsize, are you contractually obligated to keep paying for a certain number of lines? In general, VoIP systems in Columbus are the most flexible and you can typically add or remove users in seconds on your web interface.

Questions to Ask of Your Business Phone System Provider

Can I keep my current phone number?

Yes, number portability is recognized nationwide from all carriers.

My customers are out of state—can I use a different area code?

Yes, nearly all VOIP service providers in Columbus offer the ability to choose a number from any US area code.

How is the training conducted?

Most small business phone system companies in Columbus offer a combination of training over the phone, video tutorials or online training. Larger companies with more complex telephone systems with long lead times for installation usually include on site training for the in-house tech department (for integration into Salesforce or other external systems) and for regular employees just before launch.

Do you belong to any associations?

In general a phone system contractor who belongs to associations hold themselves to a higher standard and make their track record more public. If they belong to USTelecom for example that should be a step towards earning your trust.

Do I purchase or lease the phone equipment?

Whether you lease or buy business phones in Columbus will depend on the type of system and provider you choose. Most telecom companies lease the equipment to you and provide upgrades periodically to ensure you have the latest technology.

What if my system goes down?

Many providers have a back-up plan in place to allow calls to be re-routed until tech support can resolve the issue.

Is line maintenance included in my plan?

Some, but not all, providers include line maintenance.

Keeping Your Phone System Secure

Thousands of customer details, credit card numbers, and other secure data pass through phone systems in Columbus, Dublin, Westerville and Grove City every single day. Security always needs to be a top concern with hacking, toll fraud, and eavesdropping all commonplace and known weaknesses in IP phone system security. Secure phone systems employ firewall technology, signaling and device encryption, and password-coded user features.

Additionally, remember to always:

The NIST www.csrc.nist.gov and GSA www.gsa.gov also offer guidance for implementing corporate standards that protect your company and your clients.

Franklin County Cities Served

Business Phone Systems Columbus, OH

Accent Information Systems

611 Simbury St
Columbus, OH 43228

New Visions Telecom Inc

2115 Suncrest Dr
Columbus, OH 43223

Custom Cabling Service

3483 Wicklow Rd
Columbus, OH 43204

Link Processor

527 E Engler St
Columbus, OH 43215

Plc Connections

673 N Wilson Rd
Columbus, OH 43204

Lubell Laboratories Inc

21 N Stanwood Rd
Columbus, OH 43209

Cri Digital

4324 N High St
Columbus, OH 43214

Minute Plus

2557 Morse Rd
Columbus, OH 43231

Copier Resources

4800 Evanswood Dr
Columbus, OH 43229

Flexicom Llc

1295 Bethel Rd
Columbus, OH 43220

Superior Communications

118 Graceland Blvd
Columbus, OH 43214

Ben Tel Communications

5540 Roche Dr
Columbus, OH 43229

Technology Convergence Group

3021 E Dublin Granville Rd, Ste 100
Columbus, OH 43231

New Found Technologies Inc

1050 Kingsmill Pkwy
Columbus, OH 43229

Italk

9585 Sw Washington Square Rd
Columbus, OH 43235

Signal Communications

6836 Caine Rd
Columbus, OH 43235

Wired Communications Solutions

2514 Billingsley Rd
Columbus, OH 43235

Executive Office Place

200 E Campus View Blvd, Ste 200
Columbus, OH 43235

Columbus Business Phone Systems Costs:

Columbus business phone systems costs $347, voip phone systems costs $157.

Business Phone Systems Dublin, OH

Mitel Networks Corporation

270 Cramer Creek Ct
Dublin, OH 43017

Parallel Technologies Inc

4868 Blazer Pkwy
Dublin, OH 43017

Octel Communications Corporation


Dublin, OH 43016

Ohio Telecom Llc

2783 Martin Avenue
Dublin, OH 43017

Smartline Llc

4333 Tuller Rd
Dublin, OH 43017

Voip Solution

4333 Tuller Rd, Ste A
Dublin, OH 43017

Voip Solutions

4333 Tuller Rd, Ste A
Dublin, OH 43017

Microman Inc

4393 Tuller Rd, Ste A
Dublin, OH 43017

Dublin Business Phone Systems Costs:

Dublin business phone systems costs $431, voip phone systems costs $195.

Business Phone Systems Westerville, OH

Garber Connect

921 Eastwind Dr, Ste 129
Westerville, OH 43081

Audio Visual Communication

7000 Harlem Rd
Westerville, OH 43081

Camco Communications

33 E College Ave, Apt C
Westerville, OH 43081

Telecom Products Corporation

297 Old County Line Rd
Westerville, OH 43081

Capital Communication Concepts

275 Old County Line Rd, Ste C
Westerville, OH 43081

Westerville Business Phone Systems Costs:

Westerville business phone systems costs $353, voip phone systems costs $160.

Business Phone Systems Grove City, OH

Grove City Business Phone Systems Costs:

Grove City business phone systems costs $430, voip phone systems costs $195.

Business Phone Systems Reynoldsburg, OH

Hoferkamp & Associate Inc

2114 Leah Ln, # 1
Reynoldsburg, OH 43068

Key Tel Systems

1624 Brice Rd
Reynoldsburg, OH 43068

Nec Corporation Of America

7899 Oak Valley Rd
Reynoldsburg, OH 43068

Intx Communications


Reynoldsburg, OH 43068

Insight Communication Authorized Offers


Reynoldsburg, OH 43068

Echo 24

167 Cypress St Sw
Reynoldsburg, OH 43068

Reynoldsburg Business Phone Systems Costs:

Reynoldsburg business phone systems costs $373, voip phone systems costs $169.

Business Phone Systems Hilliard, OH

Tel-data Concepts Llc

6132 Brushwood Blvd
Hilliard, OH 43026

Cross Communications Of Ohio

5105 Cemetery Rd
Hilliard, OH 43026

Telecom Connections

5017 Cemetery Rd
Hilliard, OH 43026

Gardner Scott East Co

5958 Coventry Meadow Ln
Hilliard, OH 43026

Hilliard Business Phone Systems Costs:

Hilliard business phone systems costs $375, voip phone systems costs $170.

Business Phone Systems New Albany, OH

New Albany Business Phone Systems Costs:

New Albany business phone systems costs $341, voip phone systems costs $155.

Business Phone Systems Canal Winchester, OH

Canal Winchester Business Phone Systems Costs:

Canal Winchester business phone systems costs $369, voip phone systems costs $167.

Business Phone Systems Groveport, OH

Groveport Business Phone Systems Costs:

Groveport business phone systems costs $370, voip phone systems costs $168.

Business Phone Systems Galloway, OH

Galloway Business Phone Systems Costs:

Galloway business phone systems costs $323, voip phone systems costs $147.

Accent Information Systems

611 Simbury St
Columbus, OH 43228

Hoferkamp & Associate Inc

2114 Leah Ln, # 1
Reynoldsburg, OH 43068

New Visions Telecom Inc

2115 Suncrest Dr
Columbus, OH 43223

Custom Cabling Service

3483 Wicklow Rd
Columbus, OH 43204

Key Tel Systems

1624 Brice Rd
Reynoldsburg, OH 43068

Nec Corporation Of America

7899 Oak Valley Rd
Reynoldsburg, OH 43068

Intx Communications


Reynoldsburg, OH 43068

Insight Communication Authorized Offers


Reynoldsburg, OH 43068

Link Processor

527 E Engler St
Columbus, OH 43215

Plc Connections

673 N Wilson Rd
Columbus, OH 43204

Lubell Laboratories Inc

21 N Stanwood Rd
Columbus, OH 43209

Echo 24

167 Cypress St Sw
Reynoldsburg, OH 43068

Tel-data Concepts Llc

6132 Brushwood Blvd
Hilliard, OH 43026

Sold On Hold

136 Mill St, Ste 230
Gahanna, OH 43230

Cross Communications Of Ohio

5105 Cemetery Rd
Hilliard, OH 43026

Telecom Connections

5017 Cemetery Rd
Hilliard, OH 43026

Gardner Scott East Co

5958 Coventry Meadow Ln
Hilliard, OH 43026

Cri Digital

4324 N High St
Columbus, OH 43214

Minute Plus

2557 Morse Rd
Columbus, OH 43231

Copier Resources

4800 Evanswood Dr
Columbus, OH 43229

Flexicom Llc

1295 Bethel Rd
Columbus, OH 43220

Superior Communications

118 Graceland Blvd
Columbus, OH 43214

Ben Tel Communications

5540 Roche Dr
Columbus, OH 43229

Technology Convergence Group

3021 E Dublin Granville Rd, Ste 100
Columbus, OH 43231

Mitel Networks Corporation

270 Cramer Creek Ct
Dublin, OH 43017

Parallel Technologies Inc

4868 Blazer Pkwy
Dublin, OH 43017

Octel Communications Corporation


Dublin, OH 43016

Ohio Telecom Llc

2783 Martin Avenue
Dublin, OH 43017

New Found Technologies Inc

1050 Kingsmill Pkwy
Columbus, OH 43229

Garber Connect

921 Eastwind Dr, Ste 129
Westerville, OH 43081

Audio Visual Communication

7000 Harlem Rd
Westerville, OH 43081

Italk

9585 Sw Washington Square Rd
Columbus, OH 43235

Signal Communications

6836 Caine Rd
Columbus, OH 43235

Smartline Llc

4333 Tuller Rd
Dublin, OH 43017

Voip Solution

4333 Tuller Rd, Ste A
Dublin, OH 43017

Voip Solutions

4333 Tuller Rd, Ste A
Dublin, OH 43017

Microman Inc

4393 Tuller Rd, Ste A
Dublin, OH 43017

Wired Communications Solutions

2514 Billingsley Rd
Columbus, OH 43235

Executive Office Place

200 E Campus View Blvd, Ste 200
Columbus, OH 43235

Camco Communications

33 E College Ave, Apt C
Westerville, OH 43081

Telecom Products Corporation

297 Old County Line Rd
Westerville, OH 43081

Capital Communication Concepts

275 Old County Line Rd, Ste C
Westerville, OH 43081
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Business Phone Systems in Franklin County, OH

Business Phone Systems Franklin County, OH

VOIP Phone Systems in Franklin County, OH

VOIP Phone Systems Franklin County, OH

PBX Phone Systems in Franklin County, OH

PBX Phone Systems Franklin County, OH

Get Pricing on Business Phone Systems in Franklin County, OH

Franklin County Business Phone Systems

Business Phone Systems in Franklin County

Average Cost: $358 per employee
Starting At: $155

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CityAvg. CostLow CostHigh Cost
Amlin $408$149$880
Blacklick $339$153$838
Brice $396$166$737
Canal Winchester $369$188$856
Columbus $347$171$851
Dublin $431$179$794
Galloway $323$182$857
Grove City $430$182$883
Groveport $370$182$705
Harrisburg $364$177$665
Hilliard $375$178$826
Lockbourne $380$179$734
New Albany $341$153$663
Reynoldsburg $373$157$716
Westerville $353$157$874
Franklin County VOIP Phone Systems

VOIP Phone Systems in Franklin County

Average Cost: $162 per employee
Starting At: $80

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CityAvg. CostLow CostHigh Cost
Amlin $185$77$412
Blacklick $154$79$392
Brice $180$86$345
Canal Winchester $167$97$400
Columbus $157$88$398
Dublin $195$92$372
Galloway $147$94$401
Grove City $195$94$413
Groveport $168$94$330
Harrisburg $165$91$311
Hilliard $170$92$387
Lockbourne $172$92$344
New Albany $155$79$310
Reynoldsburg $169$81$335
Westerville $160$81$409
Franklin County PBX Phone Systems

PBX Phone Systems in Franklin County

Average Cost: $444 per employee
Starting At: $179

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CityAvg. CostLow CostHigh Cost
Amlin $506$172$892
Blacklick $420$177$849
Brice $491$191$747
Canal Winchester $458$217$867
Columbus $430$197$862
Dublin $534$206$804
Galloway $401$210$868
Grove City $533$210$895
Groveport $459$210$714
Harrisburg $451$203$674
Hilliard $464$205$837
Lockbourne $471$206$744
New Albany $423$176$672
Reynoldsburg $462$181$725
Westerville $437$181$886
Franklin County KSU Phone Systems

KSU Phone Systems in Franklin County

Average Cost: $344 per employee
Starting At: $174

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CityAvg. CostLow CostHigh Cost
Amlin $392$167$875
Blacklick $325$172$833
Brice $380$186$732
Canal Winchester $354$211$850
Columbus $333$192$846
Dublin $413$201$789
Galloway $311$204$852
Grove City $413$204$878
Groveport $355$204$701
Harrisburg $349$198$661
Hilliard $360$199$821
Lockbourne $365$201$730
New Albany $327$172$659
Reynoldsburg $358$177$712
Westerville $339$176$869