The Best Business Phone Systems in Middlesex County, MA

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Business Phone Systems in Middlesex County

Robust, Scalable Business Phone Systems in Middlesex County, MA

As telecom technology continues to evolve, deciding which business phone system in Middlesex County are best for your office is an ongoing challenge for IT departments. Whether you need a large corporate integration or a small business telephone system in Middlesex County, Aptera helps you integrate them seamlessly into your myriad of systems and workflow. Starting with a basic understanding of PBX, VoIP systems and other available options will help you make a decision that meets the ever changing telecommunication needs of your business.

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Selecting VoIP Business Phone Systems in Lowell, Cambridge and Newton

VoIP (Voice over Internet Protocol) phone systems that transmit, forward and route phone calls over the Internet have changed telephony forever. Aptera partners walk you through every step setting up your VoIp phone system in Lowell, Cambridge, Newton and Somerville from choosing features, installation and training. These cloud bases virtual PBX systems in Middlesex County are often the first choice for new and small businesses because of flexibility in features, increased reliability, and lower setup costs.

Cloud Based VoIP/Virtual PBX Systems

Cloud based VoIP or virtual PBX (private branch exchange) business phone systems are hosted on a secure, shared, off-site data center. This allows non-tech employees to set up and use the virtual software platform to make or receive phone calls in the office, at remote locations, and even at home. Virtual PBX technology means less IT troubleshooting on the user side, a multitude of available features, and no requirements to spend money on hardware installations or upgrades. You buy the business phones, pay for monthly service, add SIP Trunks as necessary, that's it. The knock against full VoIP systems in Lowell, Cambridge and Newton has been reliability because if there is a localized Internet outage you temporarily lose all service.

Locally Hosted PBX

Locally hosted, or premise based traditional PBX is installed, managed, and maintained at the business site—usually in a server closet with other hardware. While the functions are very similar to cloud based systems, it should be noted that all features are provided by the installed equipment at your location. You get more control with a PBX system installation in Lowell, Cambridge, Newton and Somerville but upgrades can be costly as new equipment must be purchased, installed, and configured by someone on your staff. Run through traditional copper wiring and switches to handle transfers, extensions, and directories, they offer maximum reliability. VoIP systems are gaining in dependability as technology continues to advance. The tide is turning against traditional PBX networked office phone systems in Middlesex County as the expense to set up and maintain the infrastructure is too great and cloud based options for SIP trunking with a web interface are increasingly reliable.

The Big Picture

It can be easy to lose sight of the ultimate goal when reviewing features, weighing the requests of internal departments, and looking at up-time charts. Your head may start to spin as you evaluate business phones from Panasonic, Nortel, NEC and dozens of other brands. Just keep in mind that reliable service, valuable features, and an affordable plan are important and one size does not fit all:

Small Business Phone Systems in Middlesex County (5 to 100 Users)

Medium and small businesses are best using either land line phone systems or cloud based VoIP services. Landlines offer the basic features such as voicemail, caller ID, and even call transfer without adding hardware to older systems. As you grow and need advanced features such as an auto-attendant you may want to make the jump to cloud based VoIP services.

Large Corporate Systems (Over 100 Users)

Larger businesses with an on-staff IT department can consider a locally hosted PBX system, as they already have the personnel in place to set up and maintain the system. Only with this economy of scale can businesses justify the investment in both equipment and manpower.

High Volume Call Center Telephone Systems

A VoIP system with virtual PBX is typically the best option for call centers fielding over 500 calls per day. Features available with a virtual PBX system such as call distribution, hierarchy routing, overflow queues, and real-time monitoring allow the call center to run smoothly.

Multi-Location Phone Systems in Middlesex County, MA

Cloud based VoIP can handle your multi-location business with ease and allows you to use one interface to manage and control your call details. If you have locations 5 locations across Lowell, Cambridge, Newton, Somerville and Framingham, a business phone system that isn't reliant on IT staff in Lowell makes the most sense. No centralized IT department needed and your security department can still monitor all data remotely.

Phone Systems For Remote & Mobile Workforce

Utilize a VoIP system for remote workers with complete virtual office functionality. Employees can integrate existing mobile phones to take or transfer calls in a remote location and change routing on the fly.

Overwhelming Feature Options

When IT managers are trying to upgrade their office phone system in Lowell, Cambridge and Newton it is easy for 'feature bloat' to grind the process to a halt. There are an immense number of valuable features to choose from but your primary decision maker for telephone systems must be able to decide which feature are necessary, which add some value, and which are just useless bells and whistles.

Meeting Minimum Requirements For Connectivity

Modern high tech office communications systems that combine faxes, video conferencing, data flow management, landlines and cell phones are data intensive . If your building is still wired with old copper wire you will need to upgrade to a fiber optic line to meet these demands. Corporate sized telecommunication systems need WAN (wide area network) for higher speed connectivity between multiple office over large distances. Requirements include at least a T1 line at each location and CAT 5 (category 5 twisted pair) connections for up to 1000 MHz. Fiber optic networks can connect directly into your business phone system in Middlesex County circumventing the need for traditional landlines in new buildings. For very large offices with high data demands where a T1 might not cut it you may need a stronger connection to the internet backbone with OC48 (Optical Carrier Level) up to 2.5 Gigabits/second or OC192 up to 10 Gigabits/second.

Beyond the Features

System Training

Find out how much training is offered by the Middlesex County telecommunications contractor? Also find the average time it takes to set each employee up.

Tech Support

If your phones ever go down you need a tech support team with a quick response time. Ask how technical issues are handled and prioritized and what average response times for problems such as noise on the line or non-working extensions.

Reliability

For most companies, when their telephone system crashes they start losing money immediately. Ask for documented up-time averages for other business similar in size to your own prior to deciding. If they cannot guarantee near 100% up-time then find another system.

Keep Costs in Check

What will a phone system cost in Middlesex County for my sized business? This is a major factor when ultimately selecting a system but quick, cookie cutter pricing rarely reflects the final price you pay. Considering upfront installation and equipment costs versus lifetime costs when comparing bids is critical but not always easy. Does money need to be spent on wiring and infrastructure? Are there software setup fees? Who owns the phones? Most Middlesex County telephone system prices are highly custom and contractors swap similar telecom jargon so make sure everything is clear and itemized on every bid.

Scalability

To make sure you can handle future growth - both employee count and data flow - keep platform scalability in mind during the discovery phase. Your telephone system must accommodate new technology such as video conferencing, live chat customer service functions and anything else your operations department throws at you. Also what happens if you need to downsize, are you contractually obligated to keep paying for a certain number of lines? In general, VoIP systems in Middlesex County are the most flexible and you can typically add or remove users in seconds on your web interface.

Questions to Ask of Your Business Phone System Provider

Can I keep my current phone number?

Yes, number portability is recognized nationwide from all carriers.

My customers are out of state—can I use a different area code?

Yes, nearly all VOIP service providers in Middlesex County offer the ability to choose a number from any US area code.

How is the training conducted?

Most small business phone system companies in Middlesex County offer a combination of training over the phone, video tutorials or online training. Larger companies with more complex telephone systems with long lead times for installation usually include on site training for the in-house tech department (for integration into Salesforce or other external systems) and for regular employees just before launch.

Do you belong to any associations?

In general a phone system contractor who belongs to associations hold themselves to a higher standard and make their track record more public. If they belong to USTelecom for example that should be a step towards earning your trust.

Do I purchase or lease the phone equipment?

Whether you lease or buy business phones in Middlesex County will depend on the type of system and provider you choose. Most telecom companies lease the equipment to you and provide upgrades periodically to ensure you have the latest technology.

What if my system goes down?

Many providers have a back-up plan in place to allow calls to be re-routed until tech support can resolve the issue.

Is line maintenance included in my plan?

Some, but not all, providers include line maintenance.

Keeping Your Phone System Secure

Thousands of customer details, credit card numbers, and other secure data pass through phone systems in Lowell, Cambridge, Newton and Somerville every single day. Security always needs to be a top concern with hacking, toll fraud, and eavesdropping all commonplace and known weaknesses in IP phone system security. Secure phone systems employ firewall technology, signaling and device encryption, and password-coded user features.

Additionally, remember to always:

The NIST www.csrc.nist.gov and GSA www.gsa.gov also offer guidance for implementing corporate standards that protect your company and your clients.

Middlesex County Cities Served

Business Phone Systems Lowell, MA

C U I Networks

181, Stedman St
Lowell, MA 1851

L Ts Lessard Telephone Services

134 Chase Ave
Lowell, MA 1854

Lowell Business Phone Systems Costs:

Lowell business phone systems costs $428, voip phone systems costs $194.

Business Phone Systems Cambridge, MA

Professional Call Answering Service

10 Ware St
Cambridge, MA 2138

T-mobile

1438 Massachusetts Ave
Cambridge, MA 2138

Cambridge Business Phone Systems Costs:

Cambridge business phone systems costs $414, voip phone systems costs $188.

Business Phone Systems Newton, MA

Alcatel-lucent

85 Wells Ave, Ste 200
Newton, MA 2459

Newton Business Phone Systems Costs:

Newton business phone systems costs $351, voip phone systems costs $159.

Business Phone Systems Somerville, MA

Skibiaz Store

415 Medford St, # C
Somerville, MA 2145

Cambridge Electronics Laboratories

20 Chester St
Somerville, MA 2144

Skibiaz Store

410 Mystic Ave
Somerville, MA 2145

Adept Answering Service

31 Rogers Ave
Somerville, MA 2144

O'd Answering Services

31 Rogers Ave
Somerville, MA 2144

O D Answering Service

741 Broadway
Somerville, MA 2144

Od Answering Service

741 Broadway
Somerville, MA 2144

Somerville Business Phone Systems Costs:

Somerville business phone systems costs $418, voip phone systems costs $189.

Business Phone Systems Framingham, MA

Framingham Business Phone Systems Costs:

Framingham business phone systems costs $351, voip phone systems costs $159.

Business Phone Systems Waltham, MA

A Phone Jack Systems


Waltham, MA 2453

A Phone-tech & Cable Communications

68 Lafayette St
Waltham, MA 2453

Avd Inc

150r Lexington St
Waltham, MA 2452

Waltham Business Phone Systems Costs:

Waltham business phone systems costs $339, voip phone systems costs $154.

Business Phone Systems Malden, MA

Malden Business Phone Systems Costs:

Malden business phone systems costs $336, voip phone systems costs $152.

Business Phone Systems Medford, MA

Medford Business Phone Systems Costs:

Medford business phone systems costs $413, voip phone systems costs $187.

Business Phone Systems Arlington, MA

Arlington Business Phone Systems Costs:

Arlington business phone systems costs $403, voip phone systems costs $183.

Business Phone Systems Everett, MA

Ameritel

161 Main St
Everett, MA 2149

Everett Business Phone Systems Costs:

Everett business phone systems costs $412, voip phone systems costs $187.

Alcatel-lucent

85 Wells Ave, Ste 200
Newton, MA 2459

American Business Telephone Co Inc

653 Vfw Pkwy
Chestnut Hill, MA 2467

C K Tax Service

164 N Main St
Natick, MA 1760

Nexfone Business Phone Systems

90 Park Ave
Natick, MA 1760

J S Telephone Service

7 Westlake Rd
Natick, MA 1760

Double Eagle Communications

14 Tech Cir
Natick, MA 1760

Baran Telecom

398 Cedar Hill St
Marlborough, MA 1752

Ctc Communications

65 Boston Post Rd W
Marlborough, MA 1752

Harbinger Communication

27 Dunstan St
West Newton, MA 2465

Watertown Telephone Answering Service

143 Walnut St
Watertown, MA 2472

A Phone Jack Systems


Waltham, MA 2453

Professional Call Answering Service

10 Ware St
Cambridge, MA 2138

A Phone-tech & Cable Communications

68 Lafayette St
Waltham, MA 2453

T-mobile

1438 Massachusetts Ave
Cambridge, MA 2138

Avd Inc

150r Lexington St
Waltham, MA 2452

Mulloy Mary

7 Gorham Rd
Belmont, MA 2478

Skibiaz Store

415 Medford St, # C
Somerville, MA 2145

Cambridge Electronics Laboratories

20 Chester St
Somerville, MA 2144

Skibiaz Store

410 Mystic Ave
Somerville, MA 2145

Adept Answering Service

31 Rogers Ave
Somerville, MA 2144

O'd Answering Services

31 Rogers Ave
Somerville, MA 2144

O D Answering Service

741 Broadway
Somerville, MA 2144

Od Answering Service

741 Broadway
Somerville, MA 2144

Ameritel

161 Main St
Everett, MA 2149

Homisco Inc

99 Washington St, Ste 19
Melrose, MA 2176

Woburn Telephone Answering Service

4 Federal St
Woburn, MA 1801

A Best Answering Service

4 Federal St
Woburn, MA 1801

Earthlink Business

5 Wall St, Fl5
Burlington, MA 1803

Teleserviceplus


Woburn, MA 1801

Republic Telcom Systems Corporation

12 Alfred
Woburn, MA 1801

General Communications Corporation

114 Cummings Park
Woburn, MA 1801

General Communications Corporation

114 Cummings Park
Woburn, MA 1801

General Communications Corp.

114 Cummings Park
Woburn, MA 1801

Metro Medical Answering Service

167 Bedford St
Burlington, MA 1803

Power 3 Communications

27 Water St, # 306
Wakefield, MA 1880

Voiceware Inc

27 Water St
Wakefield, MA 1880

York Telephones


Burlington, MA 1803

Smart Home Technologies

358 Great Rd
Acton, MA 1720

United Business Telephone

Po Box 2461
Woburn, MA 1888

Intervale Technologies Inc

125 Main St
Reading, MA 1867

Carousel Industries

175 New Boston St
Woburn, MA 1801

Comtel Inc

175 New Boston St
Woburn, MA 1801

Telnet Inc

2 Moline Rd
Burlington, MA 1803

Avaya Inc

600 Technology Park Dr
Billerica, MA 1821

Colony Communications

51 Maple Rd
Tewksbury, MA 1876

Scc Systems Llc

26 Sequoia St
Billerica, MA 1821

Biscom Inc

85 Rangeway Rd
North Billerica, MA 1862

Biscom Inc

321 Billerica Rd
Chelmsford, MA 1824

Necom Solutions

60 Jonspin Rd, Ste 2
Wilmington, MA 1887

United Business Telephone


Tewksbury, MA 1876

C U I Networks

181, Stedman St
Lowell, MA 1851

L Ts Lessard Telephone Services

134 Chase Ave
Lowell, MA 1854

Cyber Communication Solutions Inc

1166 Merrimack Ave
Dracut, MA 1826
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Business Phone Systems in Middlesex County, MA

Business Phone Systems Middlesex County, MA

VOIP Phone Systems in Middlesex County, MA

VOIP Phone Systems Middlesex County, MA

PBX Phone Systems in Middlesex County, MA

PBX Phone Systems Middlesex County, MA

Get Pricing on Business Phone Systems in Middlesex County, MA

Middlesex County Business Phone Systems

Business Phone Systems in Middlesex County

Average Cost: $324 per employee
Starting At: $156

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CityAvg. CostLow CostHigh Cost
Acton $343$155$862
Arlington $403$159$871
Ashby $330$188$706
Ashland $405$173$713
Auburndale $346$166$831
Ayer $375$170$716
Bedford $337$167$683
Belmont $413$186$761
Billerica $339$141$868
Boxborough $386$145$730
Burlington $391$178$699
Cambridge $414$174$706
Carlisle $400$147$817
Chelmsford $328$162$669
Chestnut Hill $388$187$775
Concord $400$186$765
Dracut $395$155$709
Dunstable $343$142$667
Everett $412$156$663
Framingham $351$152$879
Groton $371$142$752
Holliston $405$184$751
Hopkinton $343$169$720
Hudson $398$182$821
Lexington $331$141$840
Lincoln $420$143$897
Littleton $422$165$779
Lowell $428$182$828
Malden $336$145$724
Marlborough $411$185$796
Maynard $324$164$893
Medford $413$141$763
Melrose $341$174$697
Natick $397$170$693
Newton $351$165$796
Newton Center $332$144$698
Newton Highlands $325$157$883
Newton Lower Falls $342$141$873
Newton Upper Falls $387$165$733
Newtonville $356$176$805
North Billerica $393$183$848
North Chelmsford $425$176$759
North Reading $400$187$897
Pepperell $379$169$772
Reading $331$147$817
Sherborn $340$185$813
Shirley $362$152$721
Somerville $418$166$835
Stoneham $326$140$707
Stow $347$151$690
Sudbury $383$155$699
Tewksbury $399$172$781
Townsend $346$166$786
Tyngsboro $375$164$778
Village Of Nagog Woods $425$144$825
Waban $362$163$840
Wakefield $327$187$761
Waltham $339$175$819
Watertown $379$173$815
Wayland $368$160$796
West Newton $357$158$690
West Townsend $384$184$884
Westford $424$170$805
Weston $338$165$779
Wilmington $388$184$865
Winchester $375$164$683
Woburn $364$169$668
Middlesex County VOIP Phone Systems

VOIP Phone Systems in Middlesex County

Average Cost: $147 per employee
Starting At: $81

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CityAvg. CostLow CostHigh Cost
Acton $156$80$403
Arlington $183$82$408
Ashby $149$97$331
Ashland $184$89$333
Auburndale $157$86$389
Ayer $170$88$335
Bedford $153$86$320
Belmont $187$96$356
Billerica $154$73$406
Boxborough $175$75$342
Burlington $177$92$327
Cambridge $188$90$330
Carlisle $181$76$382
Chelmsford $149$84$313
Chestnut Hill $176$96$363
Concord $182$96$358
Dracut $179$80$332
Dunstable $156$73$312
Everett $187$80$310
Framingham $159$78$411
Groton $168$73$352
Holliston $183$95$351
Hopkinton $155$87$337
Hudson $180$94$384
Lexington $150$73$393
Lincoln $191$74$420
Littleton $191$85$365
Lowell $194$94$388
Malden $152$75$339
Marlborough $186$95$373
Maynard $147$85$418
Medford $187$73$357
Melrose $154$90$326
Natick $180$88$324
Newton $159$85$373
Newton Center $150$74$327
Newton Highlands $147$81$413
Newton Lower Falls $155$73$409
Newton Upper Falls $176$85$343
Newtonville $162$91$377
North Billerica $178$94$397
North Chelmsford $193$91$355
North Reading $181$96$420
Pepperell $172$87$361
Reading $150$76$382
Sherborn $154$95$380
Shirley $164$78$337
Somerville $189$85$391
Stoneham $148$72$331
Stow $157$78$323
Sudbury $174$80$327
Tewksbury $181$89$365
Townsend $157$86$368
Tyngsboro $170$84$364
Village Of Nagog Woods $193$74$386
Waban $164$84$393
Wakefield $148$96$356
Waltham $154$90$383
Watertown $172$89$381
Wayland $167$83$372
West Newton $162$81$323
West Townsend $174$95$414
Westford $192$88$377
Weston $153$85$365
Wilmington $176$95$405
Winchester $170$84$320
Woburn $165$87$313
Middlesex County PBX Phone Systems

PBX Phone Systems in Middlesex County

Average Cost: $402 per employee
Starting At: $180

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CityAvg. CostLow CostHigh Cost
Acton $425$179$873
Arlington $500$183$882
Ashby $409$216$715
Ashland $502$199$722
Auburndale $428$192$842
Ayer $466$196$725
Bedford $418$192$692
Belmont $512$214$770
Billerica $420$163$879
Boxborough $479$167$740
Burlington $485$205$708
Cambridge $513$200$715
Carlisle $496$170$827
Chelmsford $407$187$678
Chestnut Hill $482$215$785
Concord $496$215$775
Dracut $490$179$718
Dunstable $425$163$675
Everett $511$180$672
Framingham $436$175$890
Groton $460$163$761
Holliston $502$211$761
Hopkinton $425$195$729
Hudson $494$209$831
Lexington $410$163$851
Lincoln $521$165$909
Littleton $523$190$789
Lowell $531$209$839
Malden $416$167$733
Marlborough $510$213$807
Maynard $401$189$905
Medford $512$162$772
Melrose $422$200$706
Natick $492$196$702
Newton $435$189$807
Newton Center $411$166$707
Newton Highlands $403$181$895
Newton Lower Falls $425$162$884
Newton Upper Falls $480$190$743
Newtonville $442$203$816
North Billerica $488$211$859
North Chelmsford $527$203$769
North Reading $496$215$908
Pepperell $470$194$782
Reading $410$169$827
Sherborn $421$213$823
Shirley $449$175$730
Somerville $518$191$846
Stoneham $405$162$716
Stow $430$173$699
Sudbury $475$178$708
Tewksbury $495$198$791
Townsend $429$191$796
Tyngsboro $465$189$788
Village Of Nagog Woods $527$166$836
Waban $448$188$851
Wakefield $405$215$770
Waltham $421$201$829
Watertown $470$199$825
Wayland $457$184$806
West Newton $443$182$699
West Townsend $477$212$895
Westford $525$196$815
Weston $419$190$789
Wilmington $481$212$876
Winchester $465$189$692
Woburn $452$195$677
Middlesex County KSU Phone Systems

KSU Phone Systems in Middlesex County

Average Cost: $311 per employee
Starting At: $175

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CityAvg. CostLow CostHigh Cost
Acton $329$174$856
Arlington $387$178$866
Ashby $316$210$702
Ashland $389$194$708
Auburndale $332$187$826
Ayer $360$191$711
Bedford $324$187$679
Belmont $396$208$756
Billerica $326$159$862
Boxborough $371$163$726
Burlington $376$200$695
Cambridge $397$195$702
Carlisle $384$165$812
Chelmsford $315$182$665
Chestnut Hill $373$209$770
Concord $384$209$761
Dracut $380$174$704
Dunstable $329$159$662
Everett $396$175$659
Framingham $337$170$873
Groton $356$159$747
Holliston $389$206$746
Hopkinton $329$190$716
Hudson $382$204$815
Lexington $317$158$835
Lincoln $404$161$891
Littleton $405$185$774
Lowell $411$204$823
Malden $322$163$719
Marlborough $395$207$791
Maynard $311$184$888
Medford $396$158$758
Melrose $327$195$693
Natick $381$191$688
Newton $337$184$791
Newton Center $318$162$694
Newton Highlands $312$176$878
Newton Lower Falls $329$158$868
Newton Upper Falls $372$185$729
Newtonville $342$198$800
North Billerica $378$205$843
North Chelmsford $408$198$754
North Reading $384$210$891
Pepperell $364$189$767
Reading $318$165$812
Sherborn $326$207$808
Shirley $347$170$717
Somerville $401$186$830
Stoneham $313$157$703
Stow $333$169$685
Sudbury $368$174$694
Tewksbury $383$193$776
Townsend $332$186$781
Tyngsboro $360$184$773
Village Of Nagog Woods $408$162$820
Waban $347$183$834
Wakefield $314$209$756
Waltham $326$196$814
Watertown $364$194$810
Wayland $354$180$790
West Newton $343$177$686
West Townsend $369$207$878
Westford $407$191$800
Weston $324$185$774
Wilmington $372$206$859
Winchester $360$184$679
Woburn $350$190$664