The Best Business Phone Systems in Barnstable County, MA

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Business Phone Systems in Barnstable County

Robust, Scalable Business Phone Systems in Barnstable County, MA

As telecom technology continues to evolve, deciding which business phone system in Barnstable County are best for your office is an ongoing challenge for IT departments. Whether you need a large corporate integration or a small business telephone system in Barnstable County, Aptera helps you integrate them seamlessly into your myriad of systems and workflow. Starting with a basic understanding of PBX, VoIP systems and other available options will help you make a decision that meets the ever changing telecommunication needs of your business.

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Selecting VoIP Business Phone Systems in Falmouth, Sandwich and Dennis

VoIP (Voice over Internet Protocol) phone systems that transmit, forward and route phone calls over the Internet have changed telephony forever. Aptera partners walk you through every step setting up your VoIp phone system in Falmouth, Sandwich, Dennis and Mashpee from choosing features, installation and training. These cloud bases virtual PBX systems in Barnstable County are often the first choice for new and small businesses because of flexibility in features, increased reliability, and lower setup costs.

Cloud Based VoIP/Virtual PBX Systems

Cloud based VoIP or virtual PBX (private branch exchange) business phone systems are hosted on a secure, shared, off-site data center. This allows non-tech employees to set up and use the virtual software platform to make or receive phone calls in the office, at remote locations, and even at home. Virtual PBX technology means less IT troubleshooting on the user side, a multitude of available features, and no requirements to spend money on hardware installations or upgrades. You buy the business phones, pay for monthly service, add SIP Trunks as necessary, that's it. The knock against full VoIP systems in Falmouth, Sandwich and Dennis has been reliability because if there is a localized Internet outage you temporarily lose all service.

Locally Hosted PBX

Locally hosted, or premise based traditional PBX is installed, managed, and maintained at the business site—usually in a server closet with other hardware. While the functions are very similar to cloud based systems, it should be noted that all features are provided by the installed equipment at your location. You get more control with a PBX system installation in Falmouth, Sandwich, Dennis and Mashpee but upgrades can be costly as new equipment must be purchased, installed, and configured by someone on your staff. Run through traditional copper wiring and switches to handle transfers, extensions, and directories, they offer maximum reliability. VoIP systems are gaining in dependability as technology continues to advance. The tide is turning against traditional PBX networked office phone systems in Barnstable County as the expense to set up and maintain the infrastructure is too great and cloud based options for SIP trunking with a web interface are increasingly reliable.

The Big Picture

It can be easy to lose sight of the ultimate goal when reviewing features, weighing the requests of internal departments, and looking at up-time charts. Your head may start to spin as you evaluate business phones from Panasonic, Nortel, NEC and dozens of other brands. Just keep in mind that reliable service, valuable features, and an affordable plan are important and one size does not fit all:

Small Business Phone Systems in Barnstable County (5 to 100 Users)

Medium and small businesses are best using either land line phone systems or cloud based VoIP services. Landlines offer the basic features such as voicemail, caller ID, and even call transfer without adding hardware to older systems. As you grow and need advanced features such as an auto-attendant you may want to make the jump to cloud based VoIP services.

Large Corporate Systems (Over 100 Users)

Larger businesses with an on-staff IT department can consider a locally hosted PBX system, as they already have the personnel in place to set up and maintain the system. Only with this economy of scale can businesses justify the investment in both equipment and manpower.

High Volume Call Center Telephone Systems

A VoIP system with virtual PBX is typically the best option for call centers fielding over 500 calls per day. Features available with a virtual PBX system such as call distribution, hierarchy routing, overflow queues, and real-time monitoring allow the call center to run smoothly.

Multi-Location Phone Systems in Barnstable County, MA

Cloud based VoIP can handle your multi-location business with ease and allows you to use one interface to manage and control your call details. If you have locations 5 locations across Falmouth, Sandwich, Dennis, Mashpee and Harwich, a business phone system that isn't reliant on IT staff in Falmouth makes the most sense. No centralized IT department needed and your security department can still monitor all data remotely.

Phone Systems For Remote & Mobile Workforce

Utilize a VoIP system for remote workers with complete virtual office functionality. Employees can integrate existing mobile phones to take or transfer calls in a remote location and change routing on the fly.

Overwhelming Feature Options

When IT managers are trying to upgrade their office phone system in Falmouth, Sandwich and Dennis it is easy for 'feature bloat' to grind the process to a halt. There are an immense number of valuable features to choose from but your primary decision maker for telephone systems must be able to decide which feature are necessary, which add some value, and which are just useless bells and whistles.

Meeting Minimum Requirements For Connectivity

Modern high tech office communications systems that combine faxes, video conferencing, data flow management, landlines and cell phones are data intensive . If your building is still wired with old copper wire you will need to upgrade to a fiber optic line to meet these demands. Corporate sized telecommunication systems need WAN (wide area network) for higher speed connectivity between multiple office over large distances. Requirements include at least a T1 line at each location and CAT 5 (category 5 twisted pair) connections for up to 1000 MHz. Fiber optic networks can connect directly into your business phone system in Barnstable County circumventing the need for traditional landlines in new buildings. For very large offices with high data demands where a T1 might not cut it you may need a stronger connection to the internet backbone with OC48 (Optical Carrier Level) up to 2.5 Gigabits/second or OC192 up to 10 Gigabits/second.

Beyond the Features

System Training

Find out how much training is offered by the Barnstable County telecommunications contractor? Also find the average time it takes to set each employee up.

Tech Support

If your phones ever go down you need a tech support team with a quick response time. Ask how technical issues are handled and prioritized and what average response times for problems such as noise on the line or non-working extensions.

Reliability

For most companies, when their telephone system crashes they start losing money immediately. Ask for documented up-time averages for other business similar in size to your own prior to deciding. If they cannot guarantee near 100% up-time then find another system.

Keep Costs in Check

What will a phone system cost in Barnstable County for my sized business? This is a major factor when ultimately selecting a system but quick, cookie cutter pricing rarely reflects the final price you pay. Considering upfront installation and equipment costs versus lifetime costs when comparing bids is critical but not always easy. Does money need to be spent on wiring and infrastructure? Are there software setup fees? Who owns the phones? Most Barnstable County telephone system prices are highly custom and contractors swap similar telecom jargon so make sure everything is clear and itemized on every bid.

Scalability

To make sure you can handle future growth - both employee count and data flow - keep platform scalability in mind during the discovery phase. Your telephone system must accommodate new technology such as video conferencing, live chat customer service functions and anything else your operations department throws at you. Also what happens if you need to downsize, are you contractually obligated to keep paying for a certain number of lines? In general, VoIP systems in Barnstable County are the most flexible and you can typically add or remove users in seconds on your web interface.

Questions to Ask of Your Business Phone System Provider

Can I keep my current phone number?

Yes, number portability is recognized nationwide from all carriers.

My customers are out of state—can I use a different area code?

Yes, nearly all VOIP service providers in Barnstable County offer the ability to choose a number from any US area code.

How is the training conducted?

Most small business phone system companies in Barnstable County offer a combination of training over the phone, video tutorials or online training. Larger companies with more complex telephone systems with long lead times for installation usually include on site training for the in-house tech department (for integration into Salesforce or other external systems) and for regular employees just before launch.

Do you belong to any associations?

In general a phone system contractor who belongs to associations hold themselves to a higher standard and make their track record more public. If they belong to USTelecom for example that should be a step towards earning your trust.

Do I purchase or lease the phone equipment?

Whether you lease or buy business phones in Barnstable County will depend on the type of system and provider you choose. Most telecom companies lease the equipment to you and provide upgrades periodically to ensure you have the latest technology.

What if my system goes down?

Many providers have a back-up plan in place to allow calls to be re-routed until tech support can resolve the issue.

Is line maintenance included in my plan?

Some, but not all, providers include line maintenance.

Keeping Your Phone System Secure

Thousands of customer details, credit card numbers, and other secure data pass through phone systems in Falmouth, Sandwich, Dennis and Mashpee every single day. Security always needs to be a top concern with hacking, toll fraud, and eavesdropping all commonplace and known weaknesses in IP phone system security. Secure phone systems employ firewall technology, signaling and device encryption, and password-coded user features.

Additionally, remember to always:

The NIST www.csrc.nist.gov and GSA www.gsa.gov also offer guidance for implementing corporate standards that protect your company and your clients.

Barnstable County Cities Served

Business Phone Systems Falmouth, MA

Falmouth Business Phone Systems Costs:

Falmouth business phone systems costs $321, voip phone systems costs $145.

Business Phone Systems Sandwich, MA

Sandwich Business Phone Systems Costs:

Sandwich business phone systems costs $375, voip phone systems costs $170.

Business Phone Systems Dennis, MA

Dennis Business Phone Systems Costs:

Dennis business phone systems costs $362, voip phone systems costs $164.

Business Phone Systems Mashpee, MA

Mashpee Business Phone Systems Costs:

Mashpee business phone systems costs $361, voip phone systems costs $163.

Business Phone Systems Harwich, MA

Harwich Business Phone Systems Costs:

Harwich business phone systems costs $387, voip phone systems costs $176.

Business Phone Systems Brewster, MA

Brewster Business Phone Systems Costs:

Brewster business phone systems costs $412, voip phone systems costs $187.

Business Phone Systems Chatham, MA

Chatham Business Phone Systems Costs:

Chatham business phone systems costs $361, voip phone systems costs $164.

Business Phone Systems Orleans, MA

Orleans Business Phone Systems Costs:

Orleans business phone systems costs $349, voip phone systems costs $158.

Business Phone Systems Yarmouth Port, MA

Yarmouth Port Business Phone Systems Costs:

Yarmouth Port business phone systems costs $396, voip phone systems costs $180.

Business Phone Systems West Yarmouth, MA

West Yarmouth Business Phone Systems Costs:

West Yarmouth business phone systems costs $328, voip phone systems costs $149.

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Business Phone Systems in Barnstable County, MA

Business Phone Systems Barnstable County, MA

VOIP Phone Systems in Barnstable County, MA

VOIP Phone Systems Barnstable County, MA

PBX Phone Systems in Barnstable County, MA

PBX Phone Systems Barnstable County, MA

Get Pricing on Business Phone Systems in Barnstable County, MA

Barnstable County Business Phone Systems

Business Phone Systems in Barnstable County

Average Cost: $372 per employee
Starting At: $179

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CityAvg. CostLow CostHigh Cost
Barnstable $341$187$851
Brewster $412$182$708
Buzzards Bay $384$163$825
Cataumet $425$177$702
Centerville $405$188$832
Chatham $361$188$852
Cotuit $365$189$740
Dennis $362$176$882
Dennis Port $406$176$801
East Falmouth $322$172$841
East Sandwich $419$160$718
Eastham $370$168$785
Falmouth $321$152$709
Forestdale $347$141$884
Harwich $387$157$790
Harwich Port $353$174$859
Hyannis $333$152$699
Hyannis Port $363$164$688
Marstons Mills $421$172$814
Mashpee $361$167$764
North Chatham $348$174$716
North Falmouth $349$147$769
North Truro $397$185$823
Orleans $349$164$799
Osterville $334$164$756
Pocasset $406$166$696
Provincetown $355$168$828
Sandwich $375$154$888
South Chatham $406$155$728
South Dennis $359$176$716
South Harwich $331$141$836
South Yarmouth $408$168$692
Truro $370$151$834
Wellfleet $416$158$773
West Barnstable $364$173$727
West Chatham $431$157$832
West Dennis $349$177$674
West Harwich $349$140$890
West Hyannisport $390$189$762
West Yarmouth $328$165$729
Woods Hole $378$166$756
Yarmouth Port $396$187$737
Barnstable County VOIP Phone Systems

VOIP Phone Systems in Barnstable County

Average Cost: $169 per employee
Starting At: $92

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CityAvg. CostLow CostHigh Cost
Barnstable $155$96$398
Brewster $187$94$331
Buzzards Bay $174$84$386
Cataumet $192$91$328
Centerville $183$97$389
Chatham $164$97$399
Cotuit $166$97$346
Dennis $164$91$413
Dennis Port $184$91$375
East Falmouth $146$89$394
East Sandwich $190$82$336
Eastham $168$86$367
Falmouth $145$78$332
Forestdale $157$73$414
Harwich $176$81$370
Harwich Port $160$90$402
Hyannis $151$78$327
Hyannis Port $164$84$322
Marstons Mills $191$89$381
Mashpee $163$86$358
North Chatham $158$90$335
North Falmouth $158$76$360
North Truro $180$96$385
Orleans $158$84$374
Osterville $151$84$354
Pocasset $184$85$326
Provincetown $161$86$388
Sandwich $170$80$416
South Chatham $184$80$341
South Dennis $163$91$335
South Harwich $150$73$391
South Yarmouth $185$87$324
Truro $168$78$390
Wellfleet $189$81$362
West Barnstable $165$89$340
West Chatham $195$81$389
West Dennis $158$91$316
West Harwich $158$72$416
West Hyannisport $177$98$356
West Yarmouth $149$85$341
Woods Hole $171$85$354
Yarmouth Port $180$96$345
Barnstable County PBX Phone Systems

PBX Phone Systems in Barnstable County

Average Cost: $462 per employee
Starting At: $206

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CityAvg. CostLow CostHigh Cost
Barnstable $423$216$862
Brewster $511$209$717
Buzzards Bay $476$187$835
Cataumet $526$204$711
Centerville $502$216$843
Chatham $448$217$863
Cotuit $453$218$749
Dennis $448$203$894
Dennis Port $503$202$811
East Falmouth $399$198$852
East Sandwich $519$184$727
Eastham $458$193$795
Falmouth $398$175$718
Forestdale $431$163$896
Harwich $480$181$801
Harwich Port $437$201$870
Hyannis $413$175$708
Hyannis Port $450$188$697
Marstons Mills $522$198$825
Mashpee $447$192$774
North Chatham $431$201$725
North Falmouth $433$169$779
North Truro $492$214$834
Orleans $433$189$810
Osterville $414$189$766
Pocasset $504$191$705
Provincetown $441$193$839
Sandwich $465$178$900
South Chatham $503$179$737
South Dennis $446$203$725
South Harwich $410$163$847
South Yarmouth $506$194$701
Truro $459$174$845
Wellfleet $516$182$782
West Barnstable $451$199$736
West Chatham $534$181$843
West Dennis $433$203$683
West Harwich $433$162$901
West Hyannisport $483$218$771
West Yarmouth $407$190$739
Woods Hole $469$191$766
Yarmouth Port $491$215$746
Barnstable County KSU Phone Systems

KSU Phone Systems in Barnstable County

Average Cost: $357 per employee
Starting At: $201

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CityAvg. CostLow CostHigh Cost
Barnstable $327$210$846
Brewster $396$204$704
Buzzards Bay $369$182$819
Cataumet $408$198$697
Centerville $388$211$827
Chatham $347$211$846
Cotuit $351$212$735
Dennis $347$197$877
Dennis Port $389$197$796
East Falmouth $309$193$836
East Sandwich $402$179$713
Eastham $355$188$780
Falmouth $308$171$704
Forestdale $334$158$879
Harwich $372$176$785
Harwich Port $339$195$853
Hyannis $320$170$695
Hyannis Port $348$183$684
Marstons Mills $404$193$809
Mashpee $346$187$759
North Chatham $334$195$712
North Falmouth $335$165$764
North Truro $381$208$818
Orleans $335$184$794
Osterville $321$184$751
Pocasset $390$186$691
Provincetown $341$188$823
Sandwich $360$173$883
South Chatham $389$174$723
South Dennis $345$198$711
South Harwich $317$158$831
South Yarmouth $392$188$688
Truro $355$170$828
Wellfleet $400$177$768
West Barnstable $350$194$722
West Chatham $414$176$827
West Dennis $335$198$670
West Harwich $335$157$884
West Hyannisport $374$212$757
West Yarmouth $315$185$725
Woods Hole $363$186$751
Yarmouth Port $380$209$732