The Best Business Phone Systems in New York County, NY

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Business Phone Systems in New York County

Robust, Scalable Business Phone Systems in New York County, NY

As telecom technology continues to evolve, deciding which business phone system in New York City are best for your office is an ongoing challenge for IT departments. Whether you need a large corporate integration or a small business telephone system in New York City, Aptera helps you integrate them seamlessly into your myriad of systems and workflow. Starting with a basic understanding of PBX, VoIP systems and other available options will help you make a decision that meets the ever changing telecommunication needs of your business.

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Selecting VoIP Business Phone Systems in New York City, Manhattan and Yorkville

VoIP (Voice over Internet Protocol) phone systems that transmit, forward and route phone calls over the Internet have changed telephony forever. Aptera partners walk you through every step setting up your VoIp phone system in New York City, Manhattan, Yorkville and Upper East Side from choosing features, installation and training. These cloud bases virtual PBX systems in New York City are often the first choice for new and small businesses because of flexibility in features, increased reliability, and lower setup costs.

Cloud Based VoIP/Virtual PBX Systems

Cloud based VoIP or virtual PBX (private branch exchange) business phone systems are hosted on a secure, shared, off-site data center. This allows non-tech employees to set up and use the virtual software platform to make or receive phone calls in the office, at remote locations, and even at home. Virtual PBX technology means less IT troubleshooting on the user side, a multitude of available features, and no requirements to spend money on hardware installations or upgrades. You buy the business phones, pay for monthly service, add SIP Trunks as necessary, that's it. The knock against full VoIP systems in New York City, Manhattan and Yorkville has been reliability because if there is a localized Internet outage you temporarily lose all service.

Locally Hosted PBX

Locally hosted, or premise based traditional PBX is installed, managed, and maintained at the business site—usually in a server closet with other hardware. While the functions are very similar to cloud based systems, it should be noted that all features are provided by the installed equipment at your location. You get more control with a PBX system installation in New York City, Manhattan, Yorkville and Upper East Side but upgrades can be costly as new equipment must be purchased, installed, and configured by someone on your staff. Run through traditional copper wiring and switches to handle transfers, extensions, and directories, they offer maximum reliability. VoIP systems are gaining in dependability as technology continues to advance. The tide is turning against traditional PBX networked office phone systems in New York County as the expense to set up and maintain the infrastructure is too great and cloud based options for SIP trunking with a web interface are increasingly reliable.

The Big Picture

It can be easy to lose sight of the ultimate goal when reviewing features, weighing the requests of internal departments, and looking at up-time charts. Your head may start to spin as you evaluate business phones from Panasonic, Nortel, NEC and dozens of other brands. Just keep in mind that reliable service, valuable features, and an affordable plan are important and one size does not fit all:

Small Business Phone Systems in New York City (5 to 100 Users)

Medium and small businesses are best using either land line phone systems or cloud based VoIP services. Landlines offer the basic features such as voicemail, caller ID, and even call transfer without adding hardware to older systems. As you grow and need advanced features such as an auto-attendant you may want to make the jump to cloud based VoIP services.

Large Corporate Systems (Over 100 Users)

Larger businesses with an on-staff IT department can consider a locally hosted PBX system, as they already have the personnel in place to set up and maintain the system. Only with this economy of scale can businesses justify the investment in both equipment and manpower.

High Volume Call Center Telephone Systems

A VoIP system with virtual PBX is typically the best option for call centers fielding over 500 calls per day. Features available with a virtual PBX system such as call distribution, hierarchy routing, overflow queues, and real-time monitoring allow the call center to run smoothly.

Multi-Location Phone Systems in New York County, NY

Cloud based VoIP can handle your multi-location business with ease and allows you to use one interface to manage and control your call details. If you have locations 5 locations across New York City, Manhattan, Yorkville, Upper East Side and Roosevelt Island, a business phone system that isn't reliant on IT staff in New York City makes the most sense. No centralized IT department needed and your security department can still monitor all data remotely.

Phone Systems For Remote & Mobile Workforce

Utilize a VoIP system for remote workers with complete virtual office functionality. Employees can integrate existing mobile phones to take or transfer calls in a remote location and change routing on the fly.

Overwhelming Feature Options

When IT managers are trying to upgrade their office phone system in New York City, Manhattan and Yorkville it is easy for 'feature bloat' to grind the process to a halt. There are an immense number of valuable features to choose from but your primary decision maker for telephone systems must be able to decide which feature are necessary, which add some value, and which are just useless bells and whistles.

Meeting Minimum Requirements For Connectivity

Modern high tech office communications systems that combine faxes, video conferencing, data flow management, landlines and cell phones are data intensive . If your building is still wired with old copper wire you will need to upgrade to a fiber optic line to meet these demands. Corporate sized telecommunication systems need WAN (wide area network) for higher speed connectivity between multiple office over large distances. Requirements include at least a T1 line at each location and CAT 5 (category 5 twisted pair) connections for up to 1000 MHz. Fiber optic networks can connect directly into your business phone system in New York City circumventing the need for traditional landlines in new buildings. For very large offices with high data demands where a T1 might not cut it you may need a stronger connection to the internet backbone with OC48 (Optical Carrier Level) up to 2.5 Gigabits/second or OC192 up to 10 Gigabits/second.

Beyond the Features

System Training

Find out how much training is offered by the New York County telecommunications contractor? Also find the average time it takes to set each employee up.

Tech Support

If your phones ever go down you need a tech support team with a quick response time. Ask how technical issues are handled and prioritized and what average response times for problems such as noise on the line or non-working extensions.

Reliability

For most companies, when their telephone system crashes they start losing money immediately. Ask for documented up-time averages for other business similar in size to your own prior to deciding. If they cannot guarantee near 100% up-time then find another system.

Keep Costs in Check

What will a phone system cost in New York City for my sized business? This is a major factor when ultimately selecting a system but quick, cookie cutter pricing rarely reflects the final price you pay. Considering upfront installation and equipment costs versus lifetime costs when comparing bids is critical but not always easy. Does money need to be spent on wiring and infrastructure? Are there software setup fees? Who owns the phones? Most New York County telephone system prices are highly custom and contractors swap similar telecom jargon so make sure everything is clear and itemized on every bid.

Scalability

To make sure you can handle future growth - both employee count and data flow - keep platform scalability in mind during the discovery phase. Your telephone system must accommodate new technology such as video conferencing, live chat customer service functions and anything else your operations department throws at you. Also what happens if you need to downsize, are you contractually obligated to keep paying for a certain number of lines? In general, VoIP systems in New York City are the most flexible and you can typically add or remove users in seconds on your web interface.

Questions to Ask of Your Business Phone System Provider

Can I keep my current phone number?

Yes, number portability is recognized nationwide from all carriers.

My customers are out of state—can I use a different area code?

Yes, nearly all VOIP service providers in New York City offer the ability to choose a number from any US area code.

How is the training conducted?

Most small business phone system companies in New York City offer a combination of training over the phone, video tutorials or online training. Larger companies with more complex telephone systems with long lead times for installation usually include on site training for the in-house tech department (for integration into Salesforce or other external systems) and for regular employees just before launch.

Do you belong to any associations?

In general a phone system contractor who belongs to associations hold themselves to a higher standard and make their track record more public. If they belong to USTelecom for example that should be a step towards earning your trust.

Do I purchase or lease the phone equipment?

Whether you lease or buy business phones in New York City will depend on the type of system and provider you choose. Most telecom companies lease the equipment to you and provide upgrades periodically to ensure you have the latest technology.

What if my system goes down?

Many providers have a back-up plan in place to allow calls to be re-routed until tech support can resolve the issue.

Is line maintenance included in my plan?

Some, but not all, providers include line maintenance.

Keeping Your Phone System Secure

Thousands of customer details, credit card numbers, and other secure data pass through phone systems in New York City, Manhattan, Yorkville and Upper East Side every single day. Security always needs to be a top concern with hacking, toll fraud, and eavesdropping all commonplace and known weaknesses in IP phone system security. Secure phone systems employ firewall technology, signaling and device encryption, and password-coded user features.

Additionally, remember to always:

The NIST www.csrc.nist.gov and GSA www.gsa.gov also offer guidance for implementing corporate standards that protect your company and your clients.

New York County Cities Served

Business Phone Systems New York City, NY

New York City Business Phone Systems Costs:

New York City business phone systems costs $384, voip phone systems costs $174.

Business Phone Systems Manhattan, NY

Manhattan Business Phone Systems Costs:

Manhattan business phone systems costs $383, voip phone systems costs $174.

Business Phone Systems Yorkville, NY

Yorkville Business Phone Systems Costs:

Yorkville business phone systems costs $371, voip phone systems costs $168.

Business Phone Systems Upper East Side, NY

Upper East Side Business Phone Systems Costs:

Upper East Side business phone systems costs $397, voip phone systems costs $180.

Business Phone Systems Roosevelt Island, NY

Roosevelt Island Business Phone Systems Costs:

Roosevelt Island business phone systems costs $389, voip phone systems costs $176.

Business Phone Systems Lenox Hill, NY

Lenox Hill Business Phone Systems Costs:

Lenox Hill business phone systems costs $320, voip phone systems costs $145.

Business Phone Systems Upper West Side, NY

Upper West Side Business Phone Systems Costs:

Upper West Side business phone systems costs $404, voip phone systems costs $183.

Business Phone Systems Manhattan Valley, NY

Manhattan Valley Business Phone Systems Costs:

Manhattan Valley business phone systems costs $328, voip phone systems costs $149.

Business Phone Systems Lincoln Square, NY

Lincoln Square Business Phone Systems Costs:

Lincoln Square business phone systems costs $328, voip phone systems costs $149.

Business Phone Systems Waterside Plaza, NY

Waterside Plaza Business Phone Systems Costs:

Waterside Plaza business phone systems costs $360, voip phone systems costs $163.

Proi Inc

55 Broad St
New York, NY 10004

White Enterprise

50 Broad Street
New York City, NY & Nationwide USA, NY 10004

Mpc Call Centers

7 Elk St
New York, NY 10007

Mpc Call Centers

7 Elk St
New York, NY 10007

Ti-tone Communications Inc

390 Broadway
New York, NY 10013

Spring Communication Corporation

50 Spring St, Frnt
New York, NY 10012

Triple Point Pr

27 W 24th St, Ste 400
New York, NY 10010

Meisei Electric Telephone Equiptment

1123 Broadway
New York, NY 10010

M5 Networks

15 W 26th St
New York, NY 10010

Cortel Business Solutions Inc

322 8th Ave
New York, NY 10001

Pertel Communications, Ne, Inc.

350 Fifth Avenue 59th Floor
New York, NY 10118

10x Communications

45 W 34th St
New York, NY 10001

Digby Group

370 Lexington Ave
New York, NY 10017

0 Amp Configuration, Installation & Support Of Pho

57 W 38th St
New York, NY 10018

Leviev Jewelry Ny Flagship Store

444 Madison Ave, Ste 700
New York, NY 10022

Professional Answering Service

301 W 111th St Apt 4a
New York, NY 10026
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Business Phone Systems in New York County, NY

Business Phone Systems New York County, NY

VOIP Phone Systems in New York County, NY

VOIP Phone Systems New York County, NY

PBX Phone Systems in New York County, NY

PBX Phone Systems New York County, NY

Get Pricing on Business Phone Systems in New York County, NY

New York County Business Phone Systems

Business Phone Systems in New York County

Average Cost: $384 per employee
Starting At: $177

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CityAvg. CostLow CostHigh Cost
Alphabet City $386$156$837
Battery Park City $412$153$885
Chelsea $389$187$822
Chinatown $429$184$809
Clinton $333$143$769
East Harlem $322$159$798
East Village $384$150$847
Financial District $377$174$726
Gramercy Park $404$140$872
Greenwich Village $348$171$681
Hamilton Heights $337$185$891
Harlem $369$177$862
Inwood $372$166$862
Kips Bay $337$155$751
Lenox Hill $320$180$847
Lincoln Square $328$141$700
Little Italy $329$172$860
Lower East Side $363$164$840
Manhattan $383$175$871
Manhattan Valley $328$166$694
Manhattanville $334$185$857
Midtown $339$173$896
Morningside Heights $393$152$701
Murray Hill $413$178$691
New York City $384$167$831
NoHo $397$172$818
Peter Cooper Village $405$150$726
Polo Grounds $385$170$750
Randallís Island $404$141$682
Roosevelt Island $389$180$829
SoHo $403$147$815
Spanish Harlem $413$182$709
Stuyvesant Town $321$181$813
Sutton Place $342$175$856
TriBeCa $423$168$811
Tudor City $383$180$835
Turtle Bay $359$151$890
Two Bridges $346$157$761
Upper East Side $397$174$745
Upper West Side $404$183$887
Wards Island $416$164$692
Washington Heights $351$186$756
Waterside Plaza $360$180$797
West Village $420$141$881
Yorkville $371$189$882
New York County VOIP Phone Systems

VOIP Phone Systems in New York County

Average Cost: $174 per employee
Starting At: $91

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CityAvg. CostLow CostHigh Cost
Alphabet City $175$80$392
Battery Park City $187$79$414
Chelsea $177$96$385
Chinatown $194$95$379
Clinton $151$74$360
East Harlem $146$82$374
East Village $174$77$396
Financial District $171$90$340
Gramercy Park $183$72$408
Greenwich Village $158$88$318
Hamilton Heights $153$95$417
Harlem $167$91$404
Inwood $169$86$404
Kips Bay $153$80$351
Lenox Hill $145$93$397
Lincoln Square $149$72$327
Little Italy $149$89$403
Lower East Side $164$85$393
Manhattan $174$90$407
Manhattan Valley $149$85$325
Manhattanville $151$95$401
Midtown $154$89$419
Morningside Heights $178$78$328
Murray Hill $187$91$323
New York City $174$86$389
NoHo $180$88$383
Peter Cooper Village $184$77$340
Polo Grounds $175$87$351
Randallís Island $183$73$319
Roosevelt Island $176$93$388
SoHo $183$75$381
Spanish Harlem $187$94$332
Stuyvesant Town $145$93$381
Sutton Place $155$90$400
TriBeCa $192$86$379
Tudor City $174$93$391
Turtle Bay $163$78$416
Two Bridges $157$81$356
Upper East Side $180$90$349
Upper West Side $183$94$415
Wards Island $188$84$324
Washington Heights $159$96$354
Waterside Plaza $163$93$373
West Village $190$73$412
Yorkville $168$97$413
New York County PBX Phone Systems

PBX Phone Systems in New York County

Average Cost: $477 per employee
Starting At: $204

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CityAvg. CostLow CostHigh Cost
Alphabet City $478$180$848
Battery Park City $511$176$896
Chelsea $483$216$833
Chinatown $532$212$820
Clinton $413$165$779
East Harlem $399$183$808
East Village $476$172$857
Financial District $468$201$736
Gramercy Park $501$162$883
Greenwich Village $432$197$689
Hamilton Heights $417$213$902
Harlem $457$204$873
Inwood $462$192$873
Kips Bay $418$179$760
Lenox Hill $397$207$858
Lincoln Square $407$162$709
Little Italy $407$198$871
Lower East Side $450$189$850
Manhattan $475$201$882
Manhattan Valley $407$191$703
Manhattanville $414$213$868
Midtown $421$199$908
Morningside Heights $487$175$710
Murray Hill $513$204$700
New York City $476$192$842
NoHo $492$198$828
Peter Cooper Village $502$173$735
Polo Grounds $478$195$760
Randallís Island $500$163$691
Roosevelt Island $483$208$840
SoHo $500$169$826
Spanish Harlem $512$210$719
Stuyvesant Town $397$208$824
Sutton Place $424$201$866
TriBeCa $525$193$821
Tudor City $475$207$846
Turtle Bay $445$174$901
Two Bridges $429$181$771
Upper East Side $492$201$755
Upper West Side $501$211$899
Wards Island $515$188$701
Washington Heights $435$214$766
Waterside Plaza $446$208$807
West Village $521$162$892
Yorkville $460$217$893
New York County KSU Phone Systems

KSU Phone Systems in New York County

Average Cost: $369 per employee
Starting At: $198

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CityAvg. CostLow CostHigh Cost
Alphabet City $370$175$831
Battery Park City $396$171$879
Chelsea $374$210$817
Chinatown $412$206$804
Clinton $320$160$764
East Harlem $309$178$793
East Village $368$168$841
Financial District $362$195$722
Gramercy Park $388$157$866
Greenwich Village $334$191$676
Hamilton Heights $323$207$885
Harlem $354$199$857
Inwood $357$187$857
Kips Bay $324$174$746
Lenox Hill $307$202$842
Lincoln Square $315$158$695
Little Italy $315$193$855
Lower East Side $348$184$834
Manhattan $368$196$865
Manhattan Valley $315$186$690
Manhattanville $321$207$852
Midtown $326$194$890
Morningside Heights $377$170$697
Murray Hill $397$199$686
New York City $369$187$826
NoHo $381$192$813
Peter Cooper Village $389$168$721
Polo Grounds $370$190$746
Randallís Island $387$159$677
Roosevelt Island $374$202$824
SoHo $387$164$810
Spanish Harlem $397$204$705
Stuyvesant Town $308$203$808
Sutton Place $329$196$850
TriBeCa $407$188$806
Tudor City $368$202$830
Turtle Bay $345$169$884
Two Bridges $332$176$757
Upper East Side $381$195$741
Upper West Side $388$205$882
Wards Island $399$183$688
Washington Heights $337$209$751
Waterside Plaza $345$202$792
West Village $403$158$875
Yorkville $356$212$876