The Best Business Phone Systems in New Haven County, CT

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Business Phone Systems in New Haven County

Robust, Scalable Business Phone Systems in New Haven County, CT

As telecom technology continues to evolve, deciding which business phone system in New Haven County are best for your office is an ongoing challenge for IT departments. Whether you need a large corporate integration or a small business telephone system in New Haven County, Aptera helps you integrate them seamlessly into your myriad of systems and workflow. Starting with a basic understanding of PBX, VoIP systems and other available options will help you make a decision that meets the ever changing telecommunication needs of your business.

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Selecting VoIP Business Phone Systems in New Haven, Waterbury and Hamden

VoIP (Voice over Internet Protocol) phone systems that transmit, forward and route phone calls over the Internet have changed telephony forever. Aptera partners walk you through every step setting up your VoIp phone system in New Haven, Waterbury, Hamden and Meriden from choosing features, installation and training. These cloud bases virtual PBX systems in New Haven County are often the first choice for new and small businesses because of flexibility in features, increased reliability, and lower setup costs.

Cloud Based VoIP/Virtual PBX Systems

Cloud based VoIP or virtual PBX (private branch exchange) business phone systems are hosted on a secure, shared, off-site data center. This allows non-tech employees to set up and use the virtual software platform to make or receive phone calls in the office, at remote locations, and even at home. Virtual PBX technology means less IT troubleshooting on the user side, a multitude of available features, and no requirements to spend money on hardware installations or upgrades. You buy the business phones, pay for monthly service, add SIP Trunks as necessary, that's it. The knock against full VoIP systems in New Haven, Waterbury and Hamden has been reliability because if there is a localized Internet outage you temporarily lose all service.

Locally Hosted PBX

Locally hosted, or premise based traditional PBX is installed, managed, and maintained at the business site—usually in a server closet with other hardware. While the functions are very similar to cloud based systems, it should be noted that all features are provided by the installed equipment at your location. You get more control with a PBX system installation in New Haven, Waterbury, Hamden and Meriden but upgrades can be costly as new equipment must be purchased, installed, and configured by someone on your staff. Run through traditional copper wiring and switches to handle transfers, extensions, and directories, they offer maximum reliability. VoIP systems are gaining in dependability as technology continues to advance. The tide is turning against traditional PBX networked office phone systems in New Haven County as the expense to set up and maintain the infrastructure is too great and cloud based options for SIP trunking with a web interface are increasingly reliable.

The Big Picture

It can be easy to lose sight of the ultimate goal when reviewing features, weighing the requests of internal departments, and looking at up-time charts. Your head may start to spin as you evaluate business phones from Panasonic, Nortel, NEC and dozens of other brands. Just keep in mind that reliable service, valuable features, and an affordable plan are important and one size does not fit all:

Small Business Phone Systems in New Haven County (5 to 100 Users)

Medium and small businesses are best using either land line phone systems or cloud based VoIP services. Landlines offer the basic features such as voicemail, caller ID, and even call transfer without adding hardware to older systems. As you grow and need advanced features such as an auto-attendant you may want to make the jump to cloud based VoIP services.

Large Corporate Systems (Over 100 Users)

Larger businesses with an on-staff IT department can consider a locally hosted PBX system, as they already have the personnel in place to set up and maintain the system. Only with this economy of scale can businesses justify the investment in both equipment and manpower.

High Volume Call Center Telephone Systems

A VoIP system with virtual PBX is typically the best option for call centers fielding over 500 calls per day. Features available with a virtual PBX system such as call distribution, hierarchy routing, overflow queues, and real-time monitoring allow the call center to run smoothly.

Multi-Location Phone Systems in New Haven County, CT

Cloud based VoIP can handle your multi-location business with ease and allows you to use one interface to manage and control your call details. If you have locations 5 locations across New Haven, Waterbury, Hamden, Meriden and West Haven, a business phone system that isn't reliant on IT staff in New Haven makes the most sense. No centralized IT department needed and your security department can still monitor all data remotely.

Phone Systems For Remote & Mobile Workforce

Utilize a VoIP system for remote workers with complete virtual office functionality. Employees can integrate existing mobile phones to take or transfer calls in a remote location and change routing on the fly.

Overwhelming Feature Options

When IT managers are trying to upgrade their office phone system in New Haven, Waterbury and Hamden it is easy for 'feature bloat' to grind the process to a halt. There are an immense number of valuable features to choose from but your primary decision maker for telephone systems must be able to decide which feature are necessary, which add some value, and which are just useless bells and whistles.

Meeting Minimum Requirements For Connectivity

Modern high tech office communications systems that combine faxes, video conferencing, data flow management, landlines and cell phones are data intensive . If your building is still wired with old copper wire you will need to upgrade to a fiber optic line to meet these demands. Corporate sized telecommunication systems need WAN (wide area network) for higher speed connectivity between multiple office over large distances. Requirements include at least a T1 line at each location and CAT 5 (category 5 twisted pair) connections for up to 1000 MHz. Fiber optic networks can connect directly into your business phone system in New Haven County circumventing the need for traditional landlines in new buildings. For very large offices with high data demands where a T1 might not cut it you may need a stronger connection to the internet backbone with OC48 (Optical Carrier Level) up to 2.5 Gigabits/second or OC192 up to 10 Gigabits/second.

Beyond the Features

System Training

Find out how much training is offered by the New Haven County telecommunications contractor? Also find the average time it takes to set each employee up.

Tech Support

If your phones ever go down you need a tech support team with a quick response time. Ask how technical issues are handled and prioritized and what average response times for problems such as noise on the line or non-working extensions.

Reliability

For most companies, when their telephone system crashes they start losing money immediately. Ask for documented up-time averages for other business similar in size to your own prior to deciding. If they cannot guarantee near 100% up-time then find another system.

Keep Costs in Check

What will a phone system cost in New Haven County for my sized business? This is a major factor when ultimately selecting a system but quick, cookie cutter pricing rarely reflects the final price you pay. Considering upfront installation and equipment costs versus lifetime costs when comparing bids is critical but not always easy. Does money need to be spent on wiring and infrastructure? Are there software setup fees? Who owns the phones? Most New Haven County telephone system prices are highly custom and contractors swap similar telecom jargon so make sure everything is clear and itemized on every bid.

Scalability

To make sure you can handle future growth - both employee count and data flow - keep platform scalability in mind during the discovery phase. Your telephone system must accommodate new technology such as video conferencing, live chat customer service functions and anything else your operations department throws at you. Also what happens if you need to downsize, are you contractually obligated to keep paying for a certain number of lines? In general, VoIP systems in New Haven County are the most flexible and you can typically add or remove users in seconds on your web interface.

Questions to Ask of Your Business Phone System Provider

Can I keep my current phone number?

Yes, number portability is recognized nationwide from all carriers.

My customers are out of state—can I use a different area code?

Yes, nearly all VOIP service providers in New Haven County offer the ability to choose a number from any US area code.

How is the training conducted?

Most small business phone system companies in New Haven County offer a combination of training over the phone, video tutorials or online training. Larger companies with more complex telephone systems with long lead times for installation usually include on site training for the in-house tech department (for integration into Salesforce or other external systems) and for regular employees just before launch.

Do you belong to any associations?

In general a phone system contractor who belongs to associations hold themselves to a higher standard and make their track record more public. If they belong to USTelecom for example that should be a step towards earning your trust.

Do I purchase or lease the phone equipment?

Whether you lease or buy business phones in New Haven County will depend on the type of system and provider you choose. Most telecom companies lease the equipment to you and provide upgrades periodically to ensure you have the latest technology.

What if my system goes down?

Many providers have a back-up plan in place to allow calls to be re-routed until tech support can resolve the issue.

Is line maintenance included in my plan?

Some, but not all, providers include line maintenance.

Keeping Your Phone System Secure

Thousands of customer details, credit card numbers, and other secure data pass through phone systems in New Haven, Waterbury, Hamden and Meriden every single day. Security always needs to be a top concern with hacking, toll fraud, and eavesdropping all commonplace and known weaknesses in IP phone system security. Secure phone systems employ firewall technology, signaling and device encryption, and password-coded user features.

Additionally, remember to always:

The NIST www.csrc.nist.gov and GSA www.gsa.gov also offer guidance for implementing corporate standards that protect your company and your clients.

New Haven County Cities Served

Business Phone Systems New Haven, CT

Earth Link Business

400 State St
New Haven, CT 6510

Provac Inc


New Haven, CT 6510

Mmu Llc

259 Grand Ave
New Haven, CT 6513

Sonecor Systems-a Division Of Southern New England

367 Orange St
New Haven, CT 6511

Sonecor Systems-a Division Of Southern New England

367 Orange St
New Haven, CT 6511

New England Communications


New Haven, CT 6511

Alert Answering Service

308 Blake St
New Haven, CT 6515

Telephone Answering Service


New Haven, CT 6515

Altone Digital Llc

112 Springside Ave
New Haven, CT 6515

New Haven Business Phone Systems Costs:

New Haven business phone systems costs $430, voip phone systems costs $195.

Business Phone Systems Waterbury, CT

New England Communication Corporation


Waterbury, CT 6708

Edwards Answering Service


Waterbury, CT 6708

24 Hour Phones & Accessories

349 W Main St
Waterbury, CT 6702

Custom Phone Inc


Waterbury, CT 6701

Wireless Zone

1051 Wolcott St
Waterbury, CT 6705

Proxtalker.com Llc

327 Huntingdon Ave
Waterbury, CT 6708

Waterbury Business Phone Systems Costs:

Waterbury business phone systems costs $336, voip phone systems costs $152.

Business Phone Systems Hamden, CT

Innovative Technology Systems

2969 State St
Hamden, CT 6517

Amphenol Products Spectra

720 Sherman Ave
Hamden, CT 6514

Hamden Business Phone Systems Costs:

Hamden business phone systems costs $394, voip phone systems costs $179.

Business Phone Systems Meriden, CT

Jds Electric Llc

170 Research Pkwy, Ste 3
Meriden, CT 6450

Meriden Business Phone Systems Costs:

Meriden business phone systems costs $369, voip phone systems costs $167.

Business Phone Systems West Haven, CT

Probac Answering Service

70 California St
West Haven, CT 6516

Integrated Systems Llc

99 Campbell Ave
West Haven, CT 6516

Allied Communications

560 Saw Mill Rd
West Haven, CT 6516

Linkers Mobil

949 Boston Post Rd
West Haven, CT 6516

West Haven Business Phone Systems Costs:

West Haven business phone systems costs $407, voip phone systems costs $184.

Business Phone Systems Milford, CT

Carroll Communications

95 Gulf St
Milford, CT 6460

Edwards Communications Llc

75 Mark St
Milford, CT 6460

Connecticut Payphone Inc

145 Pepes Farm Rd
Milford, CT 6460

Total Communications Inc

680 Boston Post Rd, Ste F
Milford, CT 6460

Ablecomm Inc

230 Woodmont Rd, Ste 15
Milford, CT 6460

Ablecomm Inc

230 Woodmont Rd, Ste 15
Milford, CT 6460

Tricom Systems Inc

233 Research Dr, Ste 1
Milford, CT 6460

Fujitsu Bus Communications

58 Wellington Rd
Milford, CT 6461

Milford Business Phone Systems Costs:

Milford business phone systems costs $320, voip phone systems costs $145.

Business Phone Systems Wallingford, CT

Hawkeye Communications

84 Saw Mill Dr
Wallingford, CT 6492

Technical Allied Products Inc

68 S Turnpike Rd
Wallingford, CT 6492

Monitor Controls Inc

178 Center St
Wallingford, CT 6492

Amphenol Corporation

358 Hall Ave
Wallingford, CT 6492

Phone Country

172 N Plains Industrial Rd
Wallingford, CT 6492

Arris

15, Sterling Dr
Wallingford, CT 6492

Wallingford Business Phone Systems Costs:

Wallingford business phone systems costs $348, voip phone systems costs $158.

Business Phone Systems Naugatuck, CT

Naugatuck Business Phone Systems Costs:

Naugatuck business phone systems costs $426, voip phone systems costs $193.

Business Phone Systems Cheshire, CT

Baldwin Communications

844 Allen Ave
Cheshire, CT 6410

Business Electronics Inc

1492 Highland Ave, Ste 4
Cheshire, CT 6410

Nutmeg Utility Products Inc

1755 Highland Ave
Cheshire, CT 6410

Pilothouse Communications Llc

615 W Johnson Ave, Ste 218
Cheshire, CT 6410

Cheshire Business Phone Systems Costs:

Cheshire business phone systems costs $385, voip phone systems costs $175.

Business Phone Systems East Haven, CT

Clear Channel Telecomms

15 Baer Cir
East Haven, CT 6512

Deltacom Corporation

11a Old Bradley Street
East Haven, CT 6512

East Haven Business Phone Systems Costs:

East Haven business phone systems costs $350, voip phone systems costs $159.

Carroll Communications

95 Gulf St
Milford, CT 6460

Edwards Communications Llc

75 Mark St
Milford, CT 6460

Connecticut Payphone Inc

145 Pepes Farm Rd
Milford, CT 6460

Total Communications Inc

680 Boston Post Rd, Ste F
Milford, CT 6460

Ablecomm Inc

230 Woodmont Rd, Ste 15
Milford, CT 6460

Ablecomm Inc

230 Woodmont Rd, Ste 15
Milford, CT 6460

Tricom Systems Inc

233 Research Dr, Ste 1
Milford, CT 6460

Clear Channel Telecomms

15 Baer Cir
East Haven, CT 6512

Fujitsu Bus Communications

58 Wellington Rd
Milford, CT 6461

Probac Answering Service

70 California St
West Haven, CT 6516

Integrated Systems Llc

99 Campbell Ave
West Haven, CT 6516

Allied Communications

560 Saw Mill Rd
West Haven, CT 6516

Deltacom Corporation

11a Old Bradley Street
East Haven, CT 6512

Linkers Mobil

949 Boston Post Rd
West Haven, CT 6516

Earth Link Business

400 State St
New Haven, CT 6510

Provac Inc


New Haven, CT 6510

Mmu Llc

259 Grand Ave
New Haven, CT 6513

Sonecor Systems-a Division Of Southern New England

367 Orange St
New Haven, CT 6511

Sonecor Systems-a Division Of Southern New England

367 Orange St
New Haven, CT 6511

New England Communications


New Haven, CT 6511

Alert Answering Service

308 Blake St
New Haven, CT 6515

Telephone Answering Service


New Haven, CT 6515

Altone Digital Llc

112 Springside Ave
New Haven, CT 6515

Innovative Technology Systems

2969 State St
Hamden, CT 6517

Omni Communications Inc

85 State St, Ste D
North Haven, CT 6473

Amphenol Products Spectra

720 Sherman Ave
Hamden, CT 6514

Reilly Telecom Inc

465 Washington Ave, # A
North Haven, CT 6473

Hawkeye Communications

84 Saw Mill Dr
Wallingford, CT 6492

Technical Allied Products Inc

68 S Turnpike Rd
Wallingford, CT 6492

Monitor Controls Inc

178 Center St
Wallingford, CT 6492

Amphenol Corporation

358 Hall Ave
Wallingford, CT 6492

Phone Country

172 N Plains Industrial Rd
Wallingford, CT 6492

Arris

15, Sterling Dr
Wallingford, CT 6492

Mid-state Teledata

10 Gramar Ave
Prospect, CT 6712

Jds Electric Llc

170 Research Pkwy, Ste 3
Meriden, CT 6450

Baldwin Communications

844 Allen Ave
Cheshire, CT 6410

Business Electronics Inc

1492 Highland Ave, Ste 4
Cheshire, CT 6410

Nutmeg Utility Products Inc

1755 Highland Ave
Cheshire, CT 6410

New England Communication Corporation


Waterbury, CT 6708

Edwards Answering Service


Waterbury, CT 6708

Pilothouse Communications Llc

615 W Johnson Ave, Ste 218
Cheshire, CT 6410

24 Hour Phones & Accessories

349 W Main St
Waterbury, CT 6702

Custom Phone Inc


Waterbury, CT 6701

Wireless Zone

1051 Wolcott St
Waterbury, CT 6705

Proxtalker.com Llc

327 Huntingdon Ave
Waterbury, CT 6708
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Business Phone Systems in New Haven County, CT

Business Phone Systems New Haven County, CT

VOIP Phone Systems in New Haven County, CT

VOIP Phone Systems New Haven County, CT

PBX Phone Systems in New Haven County, CT

PBX Phone Systems New Haven County, CT

Get Pricing on Business Phone Systems in New Haven County, CT

New Haven County Business Phone Systems

Business Phone Systems in New Haven County

Average Cost: $390 per employee
Starting At: $154

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CityAvg. CostLow CostHigh Cost
Ansonia $394$146$744
Beacon Falls $427$169$809
Bethany $356$143$737
Branford $348$189$836
Cheshire $385$184$679
Derby $431$172$748
East Haven $350$163$725
Guilford $405$162$879
Hamden $394$179$789
Madison $369$154$733
Meriden $369$190$892
Middlebury $417$163$786
Milford $320$160$889
Naugatuck $426$175$801
New Haven $430$180$766
North Branford $367$183$806
North Haven $417$174$676
Northford $352$169$798
Orange $406$149$731
Oxford $325$172$781
Prospect $354$154$825
Seymour $327$179$680
Southbury $328$148$789
Wallingford $348$155$765
Waterbury $336$156$845
West Haven $407$158$881
Wolcott $340$175$695
Woodbridge $383$169$887
New Haven County VOIP Phone Systems

VOIP Phone Systems in New Haven County

Average Cost: $177 per employee
Starting At: $79

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CityAvg. CostLow CostHigh Cost
Ansonia $178$75$348
Beacon Falls $193$87$379
Bethany $162$74$345
Branford $158$97$391
Cheshire $175$95$318
Derby $195$89$350
East Haven $159$84$339
Guilford $184$83$411
Hamden $179$92$369
Madison $167$80$343
Meriden $167$98$417
Middlebury $189$84$368
Milford $145$82$416
Naugatuck $193$90$375
New Haven $195$93$359
North Branford $166$94$377
North Haven $189$89$316
Northford $159$87$373
Orange $184$77$342
Oxford $147$89$365
Prospect $161$79$386
Seymour $148$92$318
Southbury $149$76$369
Wallingford $158$80$358
Waterbury $152$80$396
West Haven $184$81$412
Wolcott $154$90$325
Woodbridge $174$87$415
New Haven County PBX Phone Systems

PBX Phone Systems in New Haven County

Average Cost: $484 per employee
Starting At: $177

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CityAvg. CostLow CostHigh Cost
Ansonia $488$168$753
Beacon Falls $529$195$819
Bethany $442$165$746
Branford $432$217$847
Cheshire $478$212$688
Derby $535$198$757
East Haven $434$188$735
Guilford $503$186$891
Hamden $489$206$799
Madison $457$178$743
Meriden $458$219$903
Middlebury $517$188$796
Milford $397$184$900
Naugatuck $529$202$811
New Haven $533$208$776
North Branford $455$211$816
North Haven $518$200$685
Northford $436$194$808
Orange $503$172$740
Oxford $402$198$791
Prospect $439$177$836
Seymour $406$206$689
Southbury $407$170$799
Wallingford $431$178$775
Waterbury $417$180$856
West Haven $504$182$892
Wolcott $422$202$704
Woodbridge $475$195$899
New Haven County KSU Phone Systems

KSU Phone Systems in New Haven County

Average Cost: $375 per employee
Starting At: $173

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CityAvg. CostLow CostHigh Cost
Ansonia $378$164$739
Beacon Falls $410$190$804
Bethany $342$161$732
Branford $334$211$831
Cheshire $370$206$675
Derby $414$193$743
East Haven $336$183$721
Guilford $389$182$874
Hamden $379$201$784
Madison $354$173$728
Meriden $354$213$886
Middlebury $400$183$781
Milford $307$179$883
Naugatuck $409$196$796
New Haven $413$202$761
North Branford $352$206$801
North Haven $401$195$672
Northford $338$189$793
Orange $390$167$726
Oxford $312$193$776
Prospect $340$172$820
Seymour $314$200$676
Southbury $315$166$784
Wallingford $334$174$760
Waterbury $323$175$840
West Haven $390$177$875
Wolcott $327$197$690
Woodbridge $368$190$882